Water Infrastructure

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Registration is now open!

  or download the Registration form.

Do you need a letter of invitation from AWWA? Submit the request formRequests will be honored for attendees and presenters with the intent to register.

2018 Registration Rates

Registration Type
Early Member Rate
thru Oct. 1
Early Nonmember 
thru Oct. 1
On-site Member Rate
after Oct. 1
On-site Nonmember 
Rate after Oct. 1 
Full-Conference Registration (Best Value!) 
Includes technical sessions, exposition; meals; does not include workshops
$615 $795  $795  $895
(includes Monday lunch and Monday reception)
$555  $555  $655
Tuesday/Wednesday-Only (includes Tuesday lunch) $370 $555  $555  $655
Student (ID required - Same as Full-Conference) $35 $35  $35  $35
Speaker (40% discount off of the Full-Conference rate) $365 $365  $365  $365
Exhibits-Only (non-booth staff) $60 $90  $90  $90
Spouse/Guest Registration
(includes admittance to Monday evening reception)
$35 $35  $35  $35
Sunday half-day Workshops  $110 $210   $210  $310

Cancellation Policy: Please send cancellations in writing, on company letterhead, via fax or email to AWWA. Phone cancellations are not accepted. All cancellations emailed/fax-dated by 10/1/18 will receive a refund, minus a 25% administrative fee. Beginning on 10/2/18, cancellations will not be refunded; however, substitute registrants are always welcome. Fax requests for substitutions or cancellations to 303.347.0804 or email  Customer Service

Photo and Information Release: By registering for this event, you agree to allow AWWA to use your photo in any AWWA-related publication or website. Registrants may receive show-related and promotional emails from exhibitors. AWWA uses a third party for this service, and at no time was your email disclosed to exhibitors. 

Who attends the Water Infrastructure Conference?

Utility Organizations

  • GM/Directors: Engineering, Planning & Construction, Capital Projects

  • Managers: Process & Facilities,
  • Emergency Response, SCADA Systems Engineers
  • Collection, Distribution & Dual Distribution Systems Decision Makers
  • Security Specialists
  • Computer/Process Control Systems Professionals
  • Operators and Maintenance Personnel

Consulting Firms

  • Technical Practice Leaders
  • Project Managers and Engineers
  • Treatment Plant Operations Consultants
  • Pipeline Rehabilitation Consultants
  • Security, Emergency, and Cybersecurity Advisors

Hotel Information

Hyatt Regency Atlanta
265 Peachtree St. NE
Atlanta, Georgia 30303 

Conference rate: $185 per night, plus tax and fees. 

Georgia charges a $5.00 per night state Hotel/Motel fee. 


The Hyatt Regency Atlanta is a landmark destination located in the heart of downtown Atlanta. Conveniently connected to the MARTA transit system allowing for easy access to major attractions. Blocks away from Georgia World Congress Center, Georgia Aquarium and the World of Coca-Cola.

Alert: AWWA is aware of multiple organizations contacting attendees to solicit hotel rooms. Reservations made through any other housing services company cannot be guaranteed by AWWA and could result in hidden charges, unusual restrictions, or incorrect hotel placement. If you are contacted by an agency other than  Par Avion - the official AWWA Housing Bureau, please email  AWWA Lodging

2018 Conference Program


Pre-Conference Workshops 

Water Infrastructure Conference & Exposition workshops provide in-depth, hands-on comprehensive learning opportunities. Workshop registrations require a separate fee.


PCW01 | Communicating Risk, Reliability, and Resiliency to Decision Makers
Sunday, October 28 - 8:00 a.m.–noon  
$110 early member | $210 thru October 1
$210 early nonmember | $310 after October 1 
Aging infrastructure, emerging contaminants, nutrient impacts, health-based standards, and rate increases – these are some of the complex issues that water professionals need to explain to Broad Members, customers, and other stakeholders.  And while most water professionals have the technical capabilities to do their job, many lack the communication training that can help meet challenges.   
Effective communication of technical information to non-technical decision makers is frequently cited by water professionals as a challenging and overlooked aspect of their work.  Using case studies, workshop participants will gain a better understanding of key terms such as risk, reliability, and resiliency; the group dynamics associated with communicating technical information for complex decisions under uncertainty; and tips, pointers, and pitfalls to avoid when communicating verbally and in writing to decision makers, business leaders, and elected officials


PCW02 | Demystifying Non-Revenue Water
Sunday, October 28 - 1:00 p.m.–5:00 p.m. 
$110 early member | $210 thru October 1
$210 early nonmember | $310 after October 1
As more utilities face droughts, rising costs and customer expectations, new regulations, and other challenges, non-revenue water is becoming a hotter topic.  Water system managers, consultants, environmental groups and regulatory entities and looking for effective ways to reduce water loss.  Thru facilitated, peer-to-peer sharing among utilities and practitioners, workshop participants will become well-versed in the tools and methods available to understand and address water loss, and how to communicate the importance of water loss control to local officials, customers and other stakeholders.

PCW03 | Developing and Implementing an Effective Valve and Hydrant O & M Program
Sunday, October 28 - 1:00 - 5:00 p.m. 
$110 early member | $210 member thru October 1
$210 early non-member | $310 nonmember after October 1
Effective valve and fire hydrant operations and maintenance programs help utilities extend the life of assets.  They also provide valuable information about distribution systems that can be used to identify vulnerabilities, improve system control, respond faster to emergencies, save money through ISO and NFPA compliance, and set priorities for maintenance, repairs, and capital improvement projects.   
Participants will learn about the key components of valve and hydrant programs, and how to measure and improve the effectiveness of their programs.  The workshop offers operators, supervisors, and managers the information they need to maintain the valves and hydrants, and to troubleshoot problems in their water distribution systems.  

PCW04 | IT Forum – A Peer to Peer Sharing Experience on Top IT Issues and How Utilities are Addressing Them
Sunday, October 28 - 1:00 - 5:00 p.m. 
$110 early member | $210 member thru October 1
$210 early non-member | $310 nonmember after October 1
Join IT professionals working in the water sector for a peer to peer discussion regarding implications of cybersecurity in an age of the IIOT, prudent use of The Cloud, collecting, managing and sharing data, and the changing expectations of customers.  Experts will offer background and current information on topics, followed by robust break-out sessions among your peers - IT professionals serving utilities in the water sector.

PCW05 | Cybersecurity in the Water Sector – Using the AWWA Cybersecurity Guidance and Use Case Tool to Increase Resilience to Cybersecurity Threats
Sunday, October 28 - 8:00 a.m. - noon
$110 early member | $210 member thru October 1
$210 early non-member | $310 nonmember after October 1 
The AWWA Cybersecurity Guidance and Use Case Tool is recognized by EPA, DHS, and NIST for application of critical infrastructure cybersecurity practices to utilities in the water sector.  Using the Cybersecurity Guidance and Use Case Tool, this step-by step interactive workshop helps participants identify the drivers for cybersecurity, select applicable use cases, apply the Tool using sample system architecture, and develop a customized cybersecurity improvement plan to improve control system security for your utility.

PCW06 | Benchmarking to Improve Asset Management Performance and Resiliency
Sunday, October 28 - 8:00 a.m. - noon 
$110 early member | $210 member thru October 1
$210 early non-member | $310 nonmember after October 1
Utility managers can use asset management indicators to set and measure performance and level of service, and to help make better decisions about how to invest limited resources. Focusing on key asset management performance indicators, workshop attendees will review the results from the 2018 AWWA Utility Benchmarking survey and participate in exercises and roundtable discussions on how to use indicators to improve performance and resiliency.

Conference Proceedings

Conference proceedings will be available online to all registrants. Approximately, eight weeks after the conference, a URL will be emailed to attendees to access the proceedings. The proceedings will be accessible for 6 months after they are made available.

Only in Atlanta

Come to Atlanta and you can discover what makes this southern city truly unique.
Explore these places that are found only in Atlanta! 

Georgia Aquarium The Georgia Aquarium is home to more than 100,000 animals of varying species. Fun fact: Georgia Aquarium has more than 10 million gallons of water pumping through its exhibits.

Inside CNN studio tour In addition to a tour of CNN’s Atlanta headquarters, guests are treated to a ride on the world’s tallest free-standing escalator. Step on and get carried up, up and away eight stories to begin your CNN tour.

World of Coca-Cola This global branded started where? You guessed it, Atlanta. Born and raised in Atlanta, Coca-Cola is synonymous with our city. Visit the World of Coca-Cola to learn the story of the famous soft drink, which dates back more than 125 years, and that's not all, check out this list of  50 fun things to do in Atlanta.


Networking Opportunities

Join fellow conference attendees for a self-guided visit to two of Atlanta's most exciting attractions! Chose to visit either the Georgia Aquarium or The World of Coca-Cola. Interested participants will meet at the conference registration counter at 2:00 p.m. on Sunday October 28th. The two groups will depart at 2:15 p.m.

World of Coca-Cola, cost is $17.00 paid at the entrance.
Georgia Aquarium, cost is $45.95 paid at the entrance.


Airport Transportation

Getting from the airport to downtown is a breeze. Hop on MARTA (Atlanta's public transportation system) just steps away from baggage claim and be quickly transported into the heart of Atlanta. A single trip on MARTA costs $2.50. Taxis will cost about $30 and Uber around $18-$22 . 

To the Hyatt Regency Atlanta, take any Northbound train to Peachtree Center Transit Station, exit the MARTA Station and follow directional signs to the hotel through Peachtree Center Mall.

Water Infrastructure Exhibit Hall

The Water Infrastructure Exhibit Hall showcases the latest in water infrastructure support, asset management, water loss, cyber security, emergency management and more. With over 50 exhibitors, attendees enjoy extensive networking opportunities inside the exhibit hall.

Interested in exhibiting in 2018? Booth sales have already begun. Visit  the exhibitor and sponsor resources for more information

Please visit our Exhibitor & Sponsor Resources page for more information.

information coming soon

The 2018 Water Infrastructure Conference in Atlanta, Georgia is taking place October 28-31, 2018.

Important Dates

Creative commons Release Forms are due on Monday, July 23, 2018.

Presenter Resources

Access the WIC18 Speaker Portal
The WIC Presenter PowerPoint Slide Standard Template (PPTX) is available now for your use! 
The WIC Presenter PowerPoint Slide Widescreen Template (PPTX) is available now for your use! 
If you have any questions or concerns, please email Education Services or call 800.926.7337.

For questions regarding registration, lodging or general conference questions, please contact the Conferences and Events Group.