Privacy Policy

Thank you for visiting and using this website,, which is owned and operated by the American Water Works Association, headquartered in Denver, Colo., U.S.A. This Privacy Policy details AWWA’s policies and practices intended to protect the privacy of its members, customers, staff, and others who use this website or engage in offline interactions with AWWA.

We are committed to respecting your privacy and recognizing your need for appropriate protection of your personal information, such as your name, postal address, telephone number, fax number, email address, credit card information, and interests that you voluntarily share with us. The purpose of this Privacy Policy is to let you know what personal information we may collect from you, how we use such information, and the choices you have regarding the use of, and your ability to review and correct, your personal information.

Your use of this website constitutes your acceptance of this Privacy Policy. Using this website also constitutes your agreement to the AWWA Site Terms of Use.  If you do not agree to this Privacy Policy, you are not authorized to use this website.  This Policy may be updated or changed at any time in AWWA’s discretion.  Updates to this Policy are effective when posted.  Your continued use of this site following the posting of any changes to these Terms means that you agree to those changes.

All content of this website is copyrighted. For details, please see the AWWA Copyright Notice.

If you have any questions about this Privacy Policy or have reason to believe AWWA has not adhered to it, please contact

AWWA Customer Service
6666 W. Quincy Ave.
Denver CO 80235

Email Customer Service or call 800.926.7337  (303.794.7711 if outside the U.S and Canada)